Payment and purchase policy
Payment and purchase policy is based on the availability of payment possibilities and in accordance with the policies and provisions of the Online store Huna Istanbul. These conditions apply to holders of credit cards inside or outside the country. If you pay your bills on time, we sincerely thank you, we believe that our agreement with you is simple, all we ask is that you pay us when you receive our invoice. We don’t need reminders to process the request, and we don’t think you should need several reminders to pay us. The more important the work you need and the faster you need, the more important your payment will be and the quicker it will be. Invoices: We’ll send you an invoice when you’ve finished selecting your products and requesting payment, we’ll send the invoice to the email address you specified. You can confirm and update this email address 24/7 through our website. If the email bounces, we will try to contact you by other means. If the email doesn’t bounce, we’ll assume you’ve received it. Due Date: Payments are due upon receipt of the invoice. In most cases, the order will not be processed until payment or deposit is received. Late payments: If we don’t receive your payment on our site within two days of your bill’s due date, we’ll send you an email reminder. Credit card payments declined: If you’ve provided us with your credit card information, so we can automatically charge your credit card for periodic billing, and if your credit card is declined for payment, we’ll send you an email notification. (If your credit card expires, we won’t add any fees to your account. Instead, we’ll send you an email notification asking you to update your credit card information.) Payment methods available: Visa card Master card Papyal
Policy and shipping costs
Shipping policy and costs are approved in accordance with internal and external shipping companies in addition to online shop’s policies. Internally: Products are shipped internally (within the cities of Turkey) within 3 – 7 working days from the date of receiving the payment due. Shipping cost of products: The shipping cost of the products depending on the shipping company, housing area, order quantity and others. Externally: Products will be shipped abroad (outside the State of Palestine) within 20 – 30 working days from the date of receiving the due payment. The shipping cost of the products is based on the shipping company, country, area of residence, order quantity and others. All additional payments such as tax, are the buyers responsibility. The request is provided with a tracking number.
When do we collect information?
We collect information from you when you register on our site, submit an application, open a support ticket or enter information on our site. How do we use your information? We may use the information we collect from you when you register or make a purchase to subscribe to our newsletter, respond to a questionnaire or marketing contact, browse the website, or use some other site features in the following ways: • To customize your experience and allow us to provide the type of content and product offerings you care about most. • Improve our website in order to better serve you. • To allow us to better serve you in responding to your customer service requests. • To request ratings and reviews for services or products • To follow up with them after correspondence (live chat, email or telephone inquiries).
You can choose to warn your computer every time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser settings. Because your browser is slightly different, check your browser’s help menu for the correct way to edit cookies. Third party disclosure We do not sell, trade or transfer your personal information to third parties. Analytics We may use third-party service providers to monitor and analyze the use of our services. Google Analytics Google Analytics is Google’s web analytics service that tracks and reports website reports. Google uses the collected data to track and monitor the use of our service. This data is shared with other Google services. Google may use the data collected to configure and customize its Display Network ads. For more information about Google’s privacy practices, please visit the Google Privacy and Terms webpage: https://policies.google.com/privacy?hl=en We also encourage you to review Google’s policy to protect your data: https://support.google.com/analytics/answer/6004245. For more information about the type of information Firebase collects, please visit the Google Privacy and Terms webpage: https://policies.google.com/privacy?hl=en